COVID-19 shop guidelines
Please take a moment to carefully read our new shop guidelines so that when you come in for your appointment, you will know what to expect.
Please don’t be afraid of these new rules, they are simply there to make sure we are doing everything we can to keep you safe during these times of COVID-19!
1. Wash your Hands please
2. come on your own
3. Don't Come Early, or late
4. Got Symptoms? No service
5. No shaves (for now)
6. our stuff is safe to buy!
not sure what to book?
Book An Appointment
We want to be welcoming to all walks of life and pride ourselves on being a gender-neutral safe place for everyone including all our friends in the LGBTQIA+ community. We work in 20 minute time slots so our appointments are all governed by how much time we will need and are priced to match.
When booking, please make sure that you tick every item that you will require within your appointment in step one below. For example, be sure to select your length haircut plus a beard trim at the same time when booking. Doing this will avoid any chance of disappointment on the day as we may not have time to accommodate your request if it is not booked in advance!
If you are unsure what category your appointment should fall under, just give us a call on 02 9516 5213 and we can chat it out. Cheers!
We also offer a range of colour work including tints, highlights, toners, balayage and scalp bleach.
We are proud to use Original & Mineral for our main colour range, powered by natural extracts and minerals including native Australian ingredients. A product that is “gentle on hair and the environment” this product is a ‘5 free formula’. It is cruelty-free and PETA approved and is also Australian owned and made.
Staying COVIDsafe at T&N
Tooth & Nail relies on the health of our staff. We urge you to please consider rescheduling your appointment if you feel unwell or have any COVID-19 symptoms.
Our staff are all vaccinated and take this virus seriously. You’re in safe hands.
Monday to Wednesday
10AM - 6PM
10AM - 8PM
10AM - 6PM
9AM - 5PM
Frequently asked questions
What if I'm running late for my appointment?
We'll always accommodate you wherever possible. If you are running late to your appointment please give us a call! Generally, if you are going to be more than 10-15 minutes late it's most likely we would need to reschedule your booking to another time. Our stylists need the full amount of allocated time to ensure they can provide a great service for you.
What is your cancellation policy?
Haircut appointments: To cancel or reschedule a haircut appointment we ask for three or more hours notice. If there is a cancellation within the 3 hours of your booking or if you do not show up, this may result in you needing to pay a fee at your next booking.
Colour Appointments: All colour appointments require a deposit. We ask for 24 hours or more notice for any cancellations or rescheduling of these bookings. Any cancellations within 24 hours of your booking with result in the loss of your deposit.
Do you accept walk-ins?
Generally, our stylists are booked up in advance. You can see all of our available appointments through our online booking system where we suggest scheduling yourself for a time that suits you best. We will pop a sign on the door to let people know we have spots available for walk-ins on the day. You can also keep an eye on our Instagram stories where we post any last-minute cancellations for the day.
Do I need to book a colour consultation for my first colour appointment?
If you are unsure what to book online, or wanting a big colour transformation we would suggest booking a colour consultation. This way you would be able to speak with your stylist about your hair goals and we can ensure we assign enough time to your future booking. If it is tricky for you to make time for a short consultation in the salon you can message your stylist directly on Instagram or we can arrange for them to give you a call. Our consultations are free of charge.